Loose Keyboard on the Nokia E-71, how many affected?

Posted by Timi Cantisano on 23 August 2008 3 Comments

It’s been a month or two since the E71-1 was released globally and about a week since the release of the E71-2 and I think it’s time to ask, is your keyboard loose? When I received my review E71-1 I was wowed by the build quality: the metal, gloss, the weight, the keyboard, the keyboard? It’s one of the most important parts of the phone, yet it was flawed. I noticed that the top portion of the keyboard was loose. It was floating above the keys. Maybe since the E-71 had passed through so many hands that it had become loose. When my E71-2 arrived at my door (rather I had to pick it up from FedEx) one of the first things I inspected was the keyboard. To my relief it was normal; flat against the unit with no signs of looseness. So is this a manufacturing defect or just a case of misuse. So I throw the question to YOU the readers. Is your unit affected with a loose keyboard? Chime In!!! PS. If you don’t know what I’m referring to I’ve included a sample video that I took of both the units I had in my possession. Enjoy!

Right: E71-1 (defect) | Left: E71-2 (no defect)

Posted by Timi Cantisano   @   23 August 2008 3 comments
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3 Comments

Comments

Mike Smith says:

Hi,
does anyone know how to replace the keyboard? Ie, totally remove the keypad and replace it with a different one? I have the arabic and a replacement UK keyboard but need instructions on how to fit it! Thanks
Mike
iamsmithy@gmail.com

tim says:

The keyboard can be swapped out, you have to deconstruct the whole phone, try this link: http://www.howardforums.com/showthread.php?t=1439294
Hopefully its helpful

Fye says:

Hi,

I had this problem after 4 days of getting the phone. The keys right next to the screen are loose and bouncy and they make squeaking sounds whenever I press them. I took my phone back to Nokia Service Center and they replaced it for me FOC as it’s still under warranty. But I noticed that after the fixed it, there’s a tiny gap between the keypad and the screen, which makes the board underneath it visible. Looks worse when the keypad lights illuminates coz then you can see the “bleeding” light.

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